a woman standing in a canyon
FAQ
a painted wall with religious images

Frequently Asked Questions

Here are a few items to assist with planning your stay at The Lodge. We're excited to welcome you to Santa Fe!

FAQ

At what time does check-in start?

Check-in time is at 4 pm. We can sometimes arrange early check-in, so please contact us if you will arrive early and we'll do our best to accommodate this request (subject to availability). We suggest you refer to the local area guide section on what to do if you arrive early. There is plenty to keep you entertained! If you need to drop off your bags before check-in, we are happy to help with this.

When is checkout?

Checkout time is at 12 pm. Should you require a later checkout please contact the front desk, and we will do our best to accommodate your request. Please note this is subject to availability. If a checkout time is needed after 1 pm, a late checkout fee may incur.

What about parking?

Our property has parking for compact, standard, and SUV vehicles. For larger vehicles, please contact the property directly. At this time, we do not have EV chargers, but do have locations with standard household electrical ports nearby. There is no additional charge for guest parking, as it is included in the nightly amenity fee.

Can you help me store my luggage?

For any of your luggage storage needs, we are happy to help. Just ask the front desk to help with this request.

Can I bring my pet?

Bring everyone on your getaway to The Lodge at Santa Fe! Our pet program allows you to bring your dog along and offers unique amenities to make their stay special. We have dog waste stations located around the property and a dog play area on the SW corner of the grounds.

Pet Policy

  • $125 + tax pet fee covers a maximum of 2 pets per room
  • Non-refundable one-time charge per stay
What is the amenities fee and what does it include?

We are excited to welcome you to The Lodge at Santa Fe. Please note there is a daily amenities charge of $25.

Amenities Included

  • Wi-Fi Access
  • Swimming Pool
  • Hot Tub
  • Fitness Center
  • Pets Allowed (With Fee)
  • Handicap Accessible
  • Paid Laundry
  • Daily Housekeeping (Available upon request)
  • Meeting Facilities
  • Smoke-Free Interior
  • Smoking Areas Exterior
  • Conference Center
  • Business Center Area
  • Dog Play Area
  • Free Coffee and Tea
  • Food and Beverage Market
  • Hilltop Lounge
  • Hiking Trail Access
  • Parking
How do I access the Wi-Fi?

Wi-Fi is complimentary for all our hotel guests and their visitors as it is included in the nightly Amenity Fee. Join the Lodge at Santa Fe network to automatically be connected.

Can you host my group or event?

We’d love to host your next event! Regardless of group size or season, our 9,000 square feet of flexible indoor and outdoor event space will accommodate any group. Please contact us at sales@lodgeatsantafe.com for more information.